ABOUT · THE PERSON BEHIND THE PIXELS

Designer by craft,
builder by curiosity

Senior product designer, five years deep in enterprise SaaS and CCaaS — making AI, dashboards and contact centers feel less like work for the thousands of people stuck in them all day.

( THE EXPERIENCE )

Five years in the unglamorous problems

ENTERPRISE SAAS · CCAAS
Sole IC designer on products used across millions of customer conversations — agent workspaces, AI chat & voice bots, and the dashboards behind them.
RESEARCH-FIRST
Floor visits, agent shadowing and behavioral analytics before a single screen — the case studies in the studio all start with listening.
DESIGNER WHO SHIPS
Beyond Figma — a growing GenAI Lab of working agents, deployed and live.
( SCHOOLED, PROPERLY )

IIT Hyderabad

PG Certification in Visual Design & User Experience at the Indian Institute of Technology, Hyderabad — a year of fundamentals, critique rooms and a cohort of designers from every corner of India.

01
Craft has grammar
Typography, color and grids taught as fundamentals, not vibes — the visual-design rigor under everything I ship now.
02
Process over instinct
Discover → define → ideate → test, on paper walls and journey maps — the discipline behind the research sections in my case studies.
03
Defend it to a jury
Presenting work to professors and peers on camera taught me to argue decisions with evidence, not preference.
04
The cohort is the course
Engineers, artists and PMs learning design side by side — half of what I know came from the people in these photos.
FROM THE CAMPUS — CLICK ANY PHOTO
Receiving the PG certificate in Visual Design and User Experience at IIT Hyderabad
The certificate moment — PG cert in Visual Design & UX.
The whole cohort holding certificates in the classroom
Graduation day — the whole cohort, certificates up.
Design jury review with journey maps and posters on the walls
Jury day — journey maps on the wall, camera rolling.
Studio critique room with design posters
The studio — critiques, posters and paper rolls.
Cohort group photo in front of IIT Hyderabad buildings
The campus — design block behind us.
Group photo of the cohort
The people who became the course.
Sitting on the concrete stairs of the design block
Stairwell breaks between studio sessions.
Close friends from the cohort
The ones who made deadlines survivable.
( OUT IN THE COMMUNITY )

Learning in public

Design events, build days and meetups around Bengaluru — where the takes get tested and the community does the teaching.

MANIFEST 2026 · BENGALURU — A DAY ON AI, TASTE & THE NEW ERA OF PRODUCT DESIGN
01
Judgment over execution
AI won't replace creativity — it amplifies it. The differentiator is no longer execution; it's judgment, taste and thinking beyond patterns.
02
Creators → curators
As AI makes building interfaces easy, the role shifts to asking better questions and making the thoughtful call.
03
Proactive AI is the opportunity
AI powered products long before LLMs — natural language just made it accessible. The next step: systems that understand context without needing a prompt every time.
04
Taste matters more than ever
AI can generate a thousand variations — "taste is knowing why something works." Breaking patterns people love is still human work.
"Innovation is not about predicting the future. It's about shortening the distance between ideas and reality."
— heard at Manifest 2026, and not forgotten since
Manifest 2026 — the whole design community, group photo
The room that made the day — designers from all over Bengaluru.
Settling the news-quiz tie with rock, paper, scissors on stage
The quiz — tied through every tie-breaker, settled by rock, paper, scissors.
Collecting the quiz prize — a LEGO Botanicals set
Plot twist: we both won. One LEGO Botanicals each.
The Garage — the maker space with 3D printers and tool walls
The Garage — 3D printers, tool walls, ideas becoming things.
AIRTRIBE · COMMUNITY OF BUILDERS — BUILD DAY, BENGALURU
Heads-down at the Airtribe build day — laptops open, whiteboards full
Heads down — laptops open, whiteboards filling up.
Airtribe Community of Builders — group photo
The Community of Builders — designers and devs shipping side by side.

Design taught me to listen.
Building taught me to ship.

see the work ↗ the genai lab →
ABOUT · EXPERIENCE, IIT HYDERABAD & COMMUNITY ANJALI S.