ANJALI SHRIVASTAVA
Work
About
Contact
My Work
A comprehensive collection of my design projects spanning enterprise software, e-commerce platforms, design systems, and emerging technologies. Each project represents a unique challenge and creative solution.
Case Study
AI Chatbot for Smarter Customer Support
Designed an AI chatbot that improves support efficiency and user satisfaction through natural language interactions.
AI/ML
Customer Support
Chatbot
Case Study
Harmony Agent Unified Interface
Built a unified workspace that merges all support channels into one intuitive interface for agents.
Omnichannel
Agent Experience
Unified Interface
System
Harmony Design System
Created a reusable design system to ensure consistency and scalability across all products.
Design System
Components
Documentation
WhatsApp Commerce Experience
Experience
Built a WhatsApp flow for users to browse, order, and pay—streamlining the purchase journey.
Mobile UX
Conversational Commerce
Platform
No Code Flow Builder
Designed a drag-and-drop interface for building automated workflows without code.
No-Code
Workflow
Automation
Tool
Campaign Manager
Designed a platform to plan, automate, and track campaigns with real-time analytics and unified dashboards.
Marketing Automation
Analytics
Outreach
2025
Anjali Shrivastava.
All rights reserved.
ANJALI SHRIVASTAVA
Work
About
Contact
My Work
A comprehensive collection of my design projects spanning enterprise software, e-commerce platforms, design systems, and emerging technologies. Each project represents a unique challenge and creative solution.
AI Chatbot for Smarter Customer Support
Case Study
Designed an AI chatbot that improves support efficiency and user satisfaction through natural language interactions.
AI/ML
Customer Support
Chatbot
Harmony Agent Unified Interface
Case Study
Built a unified workspace that merges all support channels into one intuitive interface for agents.
Omnichannel
Agent Experience
Unified Interface
Harmony Design System
System
Created a reusable design system to ensure consistency and scalability across all products.
Design System
Components
Documentation
WhatsApp Commerce Experience
Experience
Built a WhatsApp flow for users to browse, order, and pay—streamlining the purchase journey.
Mobile UX
Conversational Commerce
No Code Flow Builder
Platform
Designed a drag-and-drop interface for building automated workflows without code.
No-Code
Workflow
Automation
Campaign Manager
Tool
Designed a platform to plan, automate, and track campaigns with real-time analytics and unified dashboards.
Marketing Automation
Analytics
Outreach
2025
Anjali Shrivastava.
All rights reserved.